Iron Mountain: Obtaining an Information Advantage through Unified Records Management
Records management is about organizing and classifying information for retrieval. This is part of the challenge with digital information because technology has made it possible for us to ignore indexing and classification since the digital format allows for sophisticated searching. Auto-classification is really an extension of this expectation, but has actually served as more of an excuse to allow for poor electronic records practices, hoping that auto-classification will one day be able to clean up the mess.
